Track your order
The Rolliee ships directly from our international warehouse. As a result, the shipment may take a little longer than you are used to and that is why we have chosen to make the shipping costs free. Therefore, take into account an average delivery time of 10-18 working days to the Netherlands and 12-20 working days to Belgium. This is from the moment of ordering.
It can of course happen that an order is delayed. Have you not yet received your Rolliee 3 days after the expected delivery times - stated above? Then please contact us.
How do I track my order?
From the moment that our supplier has delivered your Rollieeto the postal company the Track & Trace information - we have sent you the Track & Trace code via email - available via:
Belgian customers:
Just via the Bpost website: https://track.bpost.be/btr/web/#/home
Dutch customers:
https://www.17track.net/nl
(Don't forget to check the box next to "Translate: Dutch" to translate the information into Dutch.)
Note: it will take a few days - after your order has been shipped - before the Track & Trace information is available.